BER ASSESSORS IRELAND Special Report
Changes to BER QA and report on discussions arising from the Energy Show Workshops.
Following our attendance a the workshops at the recent Energy Show the following is a report on changes to QA.
The main changes are outlined below, although no formal notification has been issued, if you did not attend the Workshops at the Energy Show we are not sure how you will be formally advised.
All our (BER Assessors Ireland) statements are made without Prejudice and if you feel there are any changes required to those statements we will be happy to add or correct them. We also actively encourage your contribution as a member of the Association.
- KSN are officially announced as coming on board to assist with the deliverance of the QA/Audit procedure, how this is to be delivered was not clarified and there is a lot of disquiet among the assessors.
- The DEAP tool will become a web based tool with all Docs and uploads stored in the CLOUD, no storage will be required by the assessor and the desktop software will cease to exist.
- A new turnaround time limit from Assessment of 10 days to publication date for all certs. ( We wonder if the same criteria is good for auditors )
- A new 14 day limit on audits, as you are aware it was 28 days, a real urgency showing here and we are not sure how any consideration will be given to holidays, short weeks etc. the powers that be seem to forget that we are one off registered individuals with fixed costs,with little spare time and small profits if any.
- There is a question mark over why some audits are carried out, it can happen that a single mistake is flagged when the data is submitted, is there a need then for a full desk audit to be carried out when it would be simpler to ask for the flagged item to be changed.
- There is a question mark in respect of how the likes of the XML file and the submitted Docs are retrieved, when for example upgrade work is carried out and also the passing of the assessors work to others.
- A number of assessors have questioned the quality of some exam questions, in that they claim ambiguous ones make it hard to get a positive test % level. They believe some questions have no correct answer in particular the multiple choice.
- They would also ask the following
a) what are the average pass results.
b) Number of failures
c) If Auditors are required to sit the exam and the average pass rate.
- There is no other profession policed like BER Assessors despite the entry requirements, the annual exam, the continual attendance at CPDs by the Assessors and the competition generated by government grants schemes which are policed by Assessors on contract to a small group of companies.
- What is the level of audits within these schemes, as an Association when we raise questions, we, like you, are referred to the “HelpDesk”.